Returns & Exchanges

At Cody James, we stand behind the quality of our craftsmanship and want to ensure you are completely satisfied with your purchase. If your boots or apparel don't fit perfectly, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unworn items in their original packaging, including all tags and inserts, to ensure the product remains protected during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided through our portal and securely affix it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange once the inspection is complete.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing